Contact us

Contact us

Free after-sales service hotline

Adverse Event Reporting Hotline *

400 810 0038
800 810 0038
Please inform us when you call that you need to report adverse events

Follow the wechat account of "Philips Services & Solutions" to report repairs online in a timely manner!

We offer 24-hour uninterrupted human service all year round. Whenever you need us, we are always online.

One-click access to the service specialist, no complicated voice prompts, and direct manual answering.

Respond promptly and intelligently identify the caller's identity.

Scan the code with wechat to report a repair. You can send voice messages, pictures or videos with one click. I can see all your problems.

Senior technical/application engineers provide online diagnosis and remote solutions.